Privacy Policy
Effective Date: 04/20/2026
Patriot Can Cleaners LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit patriotcancleaners.com, contact us, request a quote, book services, sign up for communications, or otherwise interact with us.
1. Information We Collect
We may collect the following categories of information:
Information you provide directly
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name
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email address
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phone number
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service address
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billing information
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appointment details
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service preferences
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communication preferences
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any information you submit through forms, messages, quotes, invoices, booking tools, customer portal access, email, phone, or text
Information collected automatically
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IP address
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browser type
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device type
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pages viewed
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referring website
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date and time of visits
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usage data collected through cookies, analytics tools, and similar technologies
2. How We Use Your Information
We may use your information to:
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provide, schedule, perform, manage, and improve our services
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respond to quote requests, questions, and customer service needs
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process payments, invoices, and account activity
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send appointment reminders, service notifications, invoices, receipts, and account-related communications
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send review requests, follow-up messages, seasonal reminders, and promotional communications where permitted by law and based on your preferences
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maintain internal records
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detect fraud, abuse, or unauthorized activity
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comply with legal obligations
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operate, maintain, and improve our website, systems, and business operations
3. Email Communications
If you opt in, request information, become a customer, or otherwise engage with us, we may send you emails related to:
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quotes
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appointments
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invoices and receipts
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service updates
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customer support
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review requests
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seasonal reminders
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promotions and offers
You may unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us directly.
Even if you opt out of marketing emails, we may still send you transactional or service-related emails, such as appointment confirmations, invoices, receipts, safety notices, and account communications.
4. Text Messages and Phone Communications
If you provide your phone number, we may contact you by call or text message regarding:
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quotes
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scheduling
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appointment reminders
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service updates
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billing or account issues
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customer support
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review requests
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seasonal reminders
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promotional offers, if you have given any required consent
Message frequency may vary. Message and data rates may apply based on your wireless plan.
You may opt out of marketing text messages at any time by replying STOP or by contacting us directly. You may request help by replying HELP or by contacting us at info@patriotcancleaners.com or (914) 215-1994.
Consent to receive marketing text messages is not a condition of purchase. Opting out of marketing text messages does not prevent us from sending non-marketing, service-related, or transactional communications where permitted by law.
5. Consent Records
We may maintain records of consent, opt-in requests, form submissions, communication preferences, unsubscribe requests, and opt-out requests for compliance, customer service, and internal recordkeeping purposes.
6. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted third parties that help us operate our business, including providers of:
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website hosting
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scheduling and CRM systems
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invoicing and payment processing
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email communications
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text messaging platforms
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analytics tools
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advertising and marketing support
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customer portal and related software
We may also disclose information:
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to comply with law, legal process, or lawful government requests
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to protect our rights, property, safety, customers, or business operations
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in connection with a business transfer, merger, sale, or reorganization
7. Cookies and Analytics
We may use cookies, analytics tools, pixels, and similar technologies to understand website traffic, user behavior, marketing performance, and website functionality.
You may control cookies through your browser settings. Disabling cookies may affect website performance or functionality.
8. Data Retention
We retain information for as long as reasonably necessary for business purposes, customer service, legal compliance, payment records, dispute resolution, internal analysis, and enforcement of our policies.
9. Data Security
We take reasonable measures to protect your information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
10. Your Choices
You may:
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opt out of marketing emails
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opt out of marketing text messages
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request access to, correction of, or deletion of certain personal information, subject to applicable law
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disable cookies through your browser settings
To make a privacy request, contact us using the information below.
11. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, terms, or content of third-party websites.
12. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
14. Contact Information
Patriot Can Cleaners LLC
Yorktown Heights, NY 10598